TIPS

You’d like professional and personal advice before purchasing?
We’ll be happy to help you on request personally via Skype.
Fast, safe, worldwide delivery.
*Note to business customers:
On presentation and verification of a valid VAT number, business customers outside of Austria will receive an invoice which does not include VAT.

Are you hunting through the packaging, trying to find a key for the lock on your suitcase?
Your suitcase does not have a key. It has a combination lock!
The key is for American customs only. So only US customs officers have the fitting key!

Are you having problems with the combination lock for your suitcase?
We’ve made short explanatory Youtube videos for various suitcase collections. Please see:

Adjusting the lock for Aeris

Adjusting the lock for American Tourister

Adjusting the lock for Firelite

Adjusting the lock for Scure

Adjusting the lock for Spark Spinner

Adjusting the lock for Titan

Adjusting the lock for Travelite

Adjusting the lock for Xylem